- All merchandise may be returned for a full refund or exchange within 30 days of the date of your invoice.
- A return merchandise authorization (RMA) number is required for all returns.
- All initial shipping costs and handling fees are non-refundable, unless reason for exchange or return is due to damaged or wrong item shipped.
- Returned or exchanged merchandise must be in its original condition. All products must be unused with all packaging, and all parts.
ATTN: Returns Department
1 W Forest Ave 1C
Englewood NJ 07631
- Please contact us via email before returning any products. No refunds will be issued if a product is returned without authorization.
- To obtain a return merchandise authorization (RMA) number, please email firstname.lastname@example.org with your invoice number and reason for return or exchange.
- Once you receive the RMA number, print it and affix it on the package and use a delivery service that provides a tracking number.
- When our returns department receives the package, you will be notified by email.